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Don’t Tell Me Why it’s Happening, Tell Me What to do About It: Managing the Supply Chain Struggles of 2024
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eCommerce fulfillment services that perform. We set the benchmark for the competition.
At Navia, we don’t just move products—we move businesses forward. Backed by decades of experience and enabled by world-class technology, we execute with precision to ensure your supply chain operates seamlessly.
Our eCommerce fulfillment services give you a competitive edge—with 99.95% order accuracy, same-day dispatch, and full supply chain visibility.
From inbound container unpacking to pick, pack, and final-mile delivery, our fulfillment solutions are built for scale, speed, and customer satisfaction.
Our eCommerce Solutions
eCommerce Fulfilment
We don’t leave room for errors. Every unit is managed at the SKU level with pinpoint accuracy, ensuring orders are picked, packed, and shipped with unmatched precision.Â
With our expansive carrier partnerships, your customers get their orders on time—at the best possible cost.Â
Safe Warehousing
Our best-in-class warehousing solutions keep your products secure, organised, and ready to move.Â
We operate with industry-leading practices to ensure inventory is protected and deliveries are always on time.Â
In-House Tech Stack
Navia’s sophisticated warehouse management system (WMS) tracks inventory down to the unit level, integrating seamlessly with your eCommerce store for flawless order fulfillment.Â
Our API and Shopify App make integration effortless, giving you total control over inventory, order flow, and reporting.Â
Leave it to us – we’re the experts.Â
Custom Packaging and Returns
Your brand isn’t just a name—it’s an experience. We fulfill orders with your unboxing expertise in mind, providing a consistently excellent customer experience through a streamlined fulfillment process.Â
Using our tech, your customers can create returns at the click of a button, and we’ll handle the entire process for you.Â
Turn every unboxing experience into a fun moment.Â
Our integrations
Navia’s API integrates with any ERP system using REST API technology—at no additional cost.
We also connect seamlessly with all major eCommerce platforms and retailers, including:
Shopify, WooCommerce, Etsy, eBay, Amazon, Magento, Squarespace, and more.
Why Choose Navia?
Leading Order Accuracy
 Your customers expect fast, flawless deliveries—and we deliver.
- 99.95% pick accuracy
- Same-day fulfillment
- Industry-best DIFOT (Delivery in Full, On Time) rates
Track every step in real time with NaviaHub’s on-demand KPI reporting
Best-in-Class Tech Stack
 We don’t just integrate—we optimise. Our plug-and-play API connects directly to your systems, eliminating inefficiencies and saving your team hours every week.
Unlike slow, outdated fulfillment providers, we set up your seamless integration in days, not months.
A Partner, Not a Provider
 Other 3PLs just ship boxes. We drive your growth.
Our team works as an extension of yours, providing a consultative approach that ensures your logistics strategy is continually improving.
Partnering with Navia means you can focus on scaling your business—while we handle fulfillment with surgical precision.
On-Demand Reports
 We don’t just claim transparency—we prove it.
NaviaHub provides 50+ real-time reports, tracking KPIs like:
- Order accuracy & fulfillment speed
- Inventory turnover & storage efficiency
- Carrier performance & shipping costs
Get insights. Make smarter decisions. Stay ahead of the competition.
Navia are a Global eCommerce Logistics Provider
International office across multiple countries
With decades of experience, Navia is a global eCommerce logistics provider supporting eCommerce businesses.
With offices in 9 countries and a network that spans Oceania, North America, Europe, and Asia, Navia connects you to the biggest eCommerce markets worldwide.
Whether you’re expanding locally or globally, we ensure your supply chain is fast, efficient, and ready for scale.
Frequently Asked Questions
Can you integrate with my online store?
Yes, we can integrate via API into Shopify, WooCommerce, SquareSpace, Etsy, and many other e-commerce platforms, making it easy to leverage third-party logistics for scalability and cost savings.
Will my customer get tracking information?
Yes, our technology pushes tracking information back into your e-commerce store to provide to the customer.
How does Navia process returns?
Via our integrations, your customer can organise returns at the click of a button, which allows them to access a return label. We’ll then process the return and manage inventory accordingly.
Do you offer custom packaging or kitting?
Yes, we can provide packaging that meets your brand’s unboxing experience and kitting requirements.
Which carriers do you use to fulfil my orders?
We can provide you with rates with over 70 carriers, but we typically use Tier 1 carriers that ensure the safe and efficient delivery of your orders.
Do you offer international fulfilment?
Yes, we can fulfil orders both domestically or for dispatch to international destinations.
Which markets can you fulfil from in-country?
We can fulfil domestically in Australia, the USA and throughout the European Union.