A vertically integrated 3PL solution that outperforms the competition.
3PL and warehousing that is tailored to your business objectives delivering exceptional results. Our team is backed by decades of experience and enabled by a world-beating tech stack.
Our 3PL service sets the benchmark for the competition. We give you complete transparency over inventory and accurate, same-day fulfillment in just a few steps.Â
Container unpack, receipt of goods, picking, packing and dispatch. All perfectly aligned with your business objectives.
Our Service Solutions
3PL and Fulfilment
We make sure you know where every single unit is by managing inventory to the SKU level and pick orders with incredible precision.
We then ensure your customer gets their order on time and at the right price, through our extensive carrier partnerships.
Safe Warehousing
Our warehousing processes are best-in-class.
Touted by our customers that we run on absolute best practices, keeping your products safe and stored efficiently.
In-House Tech Stack
Our sophisticated systems meticulously track to the unit-level, and integrate with your retailers to fulfil orders seamlessly.
We’ll also provide you API documentation and a Shopify App to make integration easy.
Custom Packaging, Kitting and Returns
Your customer’s experience is paramount. We fulfill orders in line with your kitting and unboxing requirements to keep them happy.
Using our tech, your customers can create returns at the click of a button and we’ll handle the entire process for you.
Our Integrations
Navia API integrates with any ERP software using a REST API, at no additional cost. To get an API key and download the documentation, please talk to your account manager.
We also integrate with all major retailers (for fulfillment via a retail partner) and eCommerce platforms such as Shopify, WooCommerce, Etsy, eBay, Amazon, Magento, SquareSpace and more.
Why Choose Navia?
Leading Order Accuracy
The best marker of success is a proven track record.
We boast industry-leading DIFOT (Delivery in Full On Time) rates and a pick accuracy of 99.95%, giving you confidence we’ll delight your customers.
What’s more, you can monitor our performance with on-demand KPI reporting to back our claims.
Best-in-Class Tech Stack
Experience the ease of our plug-and-play Navia API that saves your team hours. You can use our portal, or your information can be migrated to your own systems.
We integrate with the most prominent online stores and marketplaces to link your online store with Navia’s systems.
This can be set up in a matter of days while regular EDI integrations (that we also offer) can take months to configure.
Sustainable Packaging
Freight and logistics account for over 10% of the world’s CO2 emissions. Accounting for the entire value chain of your product, this increases exponentially.
To mitigate this, we offer sustainable packaging options with a lower carbon footprint.
We can deliver your goods in compostable satchels, bamboo cartons and packaging made from recycled materials.
A Partner, Not a Provider
Most 3PL providers will be only that, a provider. We become an extension of your team.
We integrate with your systems, and our team manages your fulfilment, with minimal lift on your end.
Partnering with us takes the load off you, giving you time to focus on more important business.
Who we've worked with
We sought a 3PL and forwarder who were keen to understand our business priorities and meet the challenge of attaining our key deliverables.
Navia navigated the transition from our previous 3PL and forwarder professionally, making our challenges their challenges, ensuring that they elevated when required and communicated effectively when obstacles were too great to overcome.
– Dickies, Santa Cruz, Independent
Navia’s 3PL offering and network, specifically in regional areas, has provided much-needed solutions for JD across Australia and New Zealand.
They work with us to fulfil orders efficiently even in challenging situations.
– JD Sports
Navia’s 3PL services have helped us take our business to the next level. Using their 3PL services has really allowed us to focus on what we are good at without having to worry about parcels being dispatched in a timely manner.
The 3PL team across Sydney, Europe and USA have been nothing but amazing. We have a large range of products that is constantly changing and they have been nothing but supportive across all areas.
– SplashBlanket & Yoni Pleasure Palace
Navia are a Global eCommerce Logistics Provider
International office across multiple countries
With decades of experience, Navia is a global eCommerce logistics provider with locations in 9 countries globally and a partnership network that extends far beyond this.Â
With offices in Oceania, North America, Europe, and Asia, we will connect your store with consumers in the biggest eCommerce markets worldwide.
3PL Frequently Asked Questions
Can you integrate with my online store?
Yes, we can integrate via API into Shopify, WooCommerce, SquareSpace, Etsy, and many other e-commerce platforms.
Will my customer get tracking information?
Yes, our technology pushes tracking information back into your e-commerce store to provide to the customer.
How does Navia process returns?
Via our integrations, your customer can organise returns at the click of a button, which allows them to access a return label. We’ll then process the return and manage inventory accordingly.
Do you offer custom packaging or kitting?
Yes, we can provide packaging that meets your brand’s unboxing experience and kitting requirements.
Which carriers do you use to fulfil my orders?
We can provide you with rates with over 70 carriers, but we typically use Tier 1 carriers that ensure the safe and efficient delivery of your orders.
Do you offer international fulfilment?
Yes, we can fulfil orders both domestically or for dispatch to international destinations.
Which markets can you fulfil from in-country?
We can fulfil domestically in Australia, the USA and throughout the European Union.