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Empower your business with seamless, tech-enabled fulfillment solutions.
At Navia, we redefine 3PL by combining decades of expertise with cutting-edge technology. Whether you need seamless inventory management, world-class warehousing, or advanced fulfilment, we deliver exceptional results tailored to your business objectives.Â
Our vertically integrated services provide complete visibility, faster delivery, and precise execution—empowering your business to stay ahead of the competition. From container unpacking to dispatch, every step is optimised to align with your goals.Â
Our Freight Forwarding and 3PL Service Solutions
3PL and Fulfilment
With inventory managed to the SKU level, Navia ensures complete accuracy and efficiency.
Our extensive carrier partnerships deliver your orders on time, at the right price, and with exceptional precision.
Safe Warehousing
Our best-in-class, secure facilities operate on strict warehousing standards, keeping your products safe and accessible at all times.
In-House Tech Stack
Our tech stack tracks every unit in real-time and integrates seamlessly with major platforms like Shopify, WooCommerce, and more. We provide API documentation and a Shopify App for effortless setup, ensuring full visibility at every stage.
Custom Packaging, Kitting, and Returns
We align fulfilment with your brand by providing tailored unboxing experiences and streamlined return processes.
Customers can manage returns with ease, while we handle the rest with end-to-end reverse logistics.
Our Integrations
Navia API integrates with any ERP software using a REST API at no additional cost. Â
To get an API key and download the documentation, please talk to your account manager. Â
We also integrate with all major retailers (for fulfillment via a retail partner) and eCommerce platforms such as Shopify, WooCommerce, Etsy, eBay, Amazon, Magento, SquareSpace, and more.Â
What Sets Navia Apart?
Leading Order Accuracy
The best marker of success is a proven track record.
We boast industry-leading DIFOT (Delivery in Full On Time) rates and a pick accuracy of 99.95%.
Don’t just take our word for it — monitor our performance with on-demand KPI reporting.
Best-in-Class Tech Stack
Experience the ease of our plug-and-play Navia API, which saves your team hours.
You can use our portal, or your information can be migrated to your own systems.
We integrate with the most prominent online stores and marketplaces to link your online store with Navia’s systems.
This can be set up in a matter of days, while regular EDI integrations (that we also offer) can take months to configure.
Sustainable Packaging
Freight and logistics account for over 10% of the world’s CO2 emissions. Accounting for the entire value chain of your product, this increases exponentially.
To mitigate this, we offer sustainable packaging options with a lower carbon footprint.
We can deliver your goods in compostable satchels, bamboo cartons and packaging made from recycled materials.
A Partner, Not a Provider
Most 3PL providers will be only that, a provider. At Navia, we act as your 3PL partner, becoming an extension of your team.
We integrate with your systems, and our team manages your fulfilment with minimal lift on your end.
Partnering with us takes the load off you, giving you time to focus on more important business growth opportunities.
Who We've Worked With
We sought a 3PL and forwarder who were keen to understand our business priorities and meet the challenge of attaining our key deliverables.
Navia navigated the transition from our previous 3PL and forwarder professionally, making our challenges their challenges, ensuring that they elevated when required and communicated effectively when obstacles were too great to overcome.
– Dickies, Santa Cruz, Independent
Navia’s 3PL offering and network, specifically in regional areas, has provided much-needed solutions for JD across Australia and New Zealand.
They work with us to fulfil orders efficiently even in challenging situations.
– JD Sports
Navia’s 3PL services have helped us take our business to the next level. Using their 3PL services has really allowed us to focus on what we are good at without having to worry about parcels being dispatched in a timely manner.
The 3PL team across Sydney, Europe and USA have been nothing but amazing. We have a large range of products that is constantly changing and they have been nothing but supportive across all areas.
– SplashBlanket & Yoni Pleasure Palace
Our Industry Insights & Successes
Your Global 3PL Logistics Partner
International office across multiple countries
At Navia, we go beyond traditional eCommerce fulfillment. Our industry-leading accuracy, same-day dispatch, and advanced technology are designed to support your growing online business. From container unpacking to dispatch, every step is optimised to align with your brand experience and deliver exceptional results.
With decades of experience, Navia is the leading provider of eCommerce third party logistics companies across the world, with locations in 9 countries and a global network of partners that extends far beyond this. 
With offices in Oceania, North America, Europe, and Asia, we will connect your store with consumers in the biggest eCommerce markets worldwide.
Frequently Asked Questions
Can you integrate with my online store?
Yes, we can integrate via API into Shopify, WooCommerce, SquareSpace, Etsy, and many other e-commerce platforms.
Will my customer get tracking information?
Yes, our technology pushes tracking information back into your e-commerce store to provide to the customer.
How does Navia process returns?
Via our integrations, your customers can organise returns at the click of a button, which allows them to access a return label. Our freight forwarder will then process the return and manage inventory accordingly.
Do you offer custom packaging or kitting?
Yes, we can provide packaging that meets your brand’s unboxing experience and kitting, tailored to your freight forwarding needs.
Which carriers do you use to fulfil my orders?
We can provide you with rates with over 70 carriers, but we typically use Tier 1 carriers that ensure the safe and efficient delivery of your orders.
Do you offer international fulfilment?
Yes, we can fulfil orders from both domestic and international destinations.
Which markets can you fulfil from in-country?
We can fulfil domestically in Australia, the USA and throughout the European Union.