For time-sensitive cargo that doesn't need the fastest possible option. Standard air freight gives you significantly shorter transit times than sea freight, with full tracking and documentation management, at a cost that's more predictable than express services.
Air Freight Forwarding
When sea freight isn't fast enough, Navia's international air freight forwarding service moves your cargo door-to-door, fast. Standard, express, and time-critical options across all major global routes - with real-time SKU-level tracking, SLA reporting, and zero surprises on your invoice.
✔ Included in every shipment: full visibility through the NaviaHub.
✔ Backed by 20 years of experience.
International Air Freight Forwarding Across All Major Routes
Navia is a global air freight forwarder managing time-sensitive cargo across Asia, the Americas, Europe, and the Asia-Pacific. We book space with carriers across the world's major aviation hubs, coordinate origin and destination handling, manage customs clearance, and track every shipment through to delivery, giving you full visibility at every stage of the air freight forwarding process.
Air freight moves fast. So do the things that go wrong with it. Capacity tightens overnight, routes get disrupted by geopolitical events, and connecting legs through congested hubs introduce delays that compound quickly. Our team monitors your shipments actively, flags exceptions before they escalate, and tells you what's happening and why, not after the cargo has already missed its window.
99.95%
Pick accuracy (3PL)99.99%
Same-day dispatch (3PL)
Standard Air Freight
Express Air Freight
When speed is the priority, our express air freight forwarding service moves cargo on the fastest available routing. Direct flights where possible, priority handling at origin and destination, and proactive management of every leg.
Time-Critical & Emergency Air Freight
For situations where a shipment simply cannot be late, production lines at risk, urgent replenishment, compliance deadlines, our team will find capacity and move your cargo as fast as the network allows. Available 24/7.
Charter Air Freight
For oversized, high-value, or extremely urgent cargo where scheduled services won't meet your requirements. Our team can arrange dedicated charter capacity on request.
Dangerous Goods (DG) Air Freight
We manage the classification, documentation, and handling requirements for dangerous goods air freight in compliance with IATA regulations. If your cargo has DG classifications, speak to our team before booking.
Real-Time Air Freight Tracking at SKU Level
Most air freight forwarding companies give you a tracking number and a flight reference. Navia gives you the NaviaHub, included for every customer at no extra charge.
For air freight specifically, the NaviaHub delivers:
‣ Real-time shipment tracking - live status updates across every leg of the journey, from pickup to delivery
‣ SKU-level visibility - track by individual product SKU, not just shipment or airway bill number, so your team knows exactly what's in transit and when it will arrive
‣ SLA reporting - measure on-time performance against agreed service levels, with historical data by trade lane, carrier, and shipment type
‣ Proactive exception alerts - automatic flags when a shipment is at risk, with the specific reason: capacity issues, flight delays, customs holds, or handling problems at a hub
‣ ERP and WMS integration - the NaviaHub connects to your existing systems via API, so air freight data flows directly into the tools your operations and finance teams already use
‣ Carbon emissions reporting - per-shipment air freight emissions data for sustainability reporting
When air freight goes wrong, it goes wrong fast. The NaviaHub means you're the first to know, not the last.
Connect
Create and manage contractsand purchase orders
Hub
Complete freightforwarding solution
Api
Integrate with yourexisting systems
How Our Air Freight
Forwarding Process Works
For customers who are new to air freight forwarding, or evaluating how Navia's process compares to their current provider, here's what to expect:
Get in touch1. Booking & capacity
2. Origin coordination
3. Customs clearance
4. Transit & handling
5. Delivery & confirmation
1. Booking & capacity
We confirm your cargo details - dimensions, weight, commodity, DG status if applicable - and secure space with the right carrier for your urgency level and budget. We work across multiple airlines and alliances so we're not constrained to a single carrier's availability.
2. Origin coordination
Our team coordinates pickup from your supplier or warehouse, pre-carriage to the departure airport, and all export documentation including commercial invoice, packing list, and airway bill. For DG cargo, we manage the full IATA documentation set.
3. Customs clearance
Export clearance at origin and import clearance at destination, managed in-house. No separate broker to coordinate with, no documentation gaps that hold cargo at the border.
4. Transit & handling
We monitor your cargo through every transit point. If a connecting flight is delayed or capacity is pulled at a hub, we're already working on alternatives before you need to ask.
5. Delivery & confirmation
Final delivery to your nominated address, with proof of delivery and automatic update in the NaviaHub. SLA performance is recorded against every shipment for your reporting.
What Sets Navia Apart From Other Air Freight Forwarding Companies
Fast, reliable door-to-door transit times
Our transit times are tracked and reported on - not a best-case scenario or a marketing figure. We'll give you a specific transit estimate for your route when you request a quote.
SKU-level tracking
Most air freight forwarders track at the shipment or airway bill level. Navia tracks at SKU level, which matters when your operations team needs to know which specific products are in the air and when they'll be available.
SLA reporting built in
We measure on-time performance against agreed service levels for every shipment and surface that data in the NaviaHub. If you're currently getting SLA reporting from your air freight forwarder at all, it probably arrives as a monthly spreadsheet. Ours is live.
ERP integration
The NaviaHub connects to your ERP, WMS, or inventory management system via API. Your air freight data appears in the systems your team already works in, no manual exports, no double-handling.
20 years of air freight experience
Navia has been managing international air freight forwarding for two decades. That experience matters most when routes are disrupted, we know how trade lanes behave under pressure, which hubs are prone to congestion, and how to find alternatives when primary routings fail.
Proactive exception management
When exceptions occur, we identify them early and contact you before they've already affected your operations.
Air Freight Forwarding vs Sea Freight - When Does It Make Sense?
Air freight costs more than sea freight. That's the trade-off, and it's worth being direct about it. The question is whether the cost of the alternative, slower delivery, stock-outs, missed commitments, is higher than the cost of flying it.
Air freight forwarding typically makes sense when:
‣ Your cargo is time-critical - urgent replenishment, launch deadlines, production line dependencies
‣ Your goods are high-value and low-volume - the freight cost as a percentage of cargo value makes sea freight unnecessary
‣ Sea freight is disrupted - when major shipping routes are congested, rerouted, or capacity is constrained, air freight absorbs the overflow for the cargo that can't wait
‣ You need supply chain resilience - using both air and sea freight as part of a mixed strategy protects you when either mode faces disruption
If you're unsure which mode is right for your cargo, our team will give you a straight answer based on your specific situation, not push you toward the more expensive option.
Melbourne
Sydney
Brisbane
Perth
Auckland
Chicago
Los Angeles
Malaysia
Melbourne
MELBOURNE OFFICE ADDRESS AND HQ
28-32 Sky Road, Melbourne Airport, Victoria 3045
IMPORT CONTAINER FREIGHT STATION
Cito Transport – 12 Quarry Road, Tottenham, Victoria 3012
EXPORT CONTAINER FREIGHT STATION
Cito Transport – 22A Sara Grove, Tottenham, Victoria 3012
PHONE NUMBER
FAX NUMBER
EXPORT EMAIL ADDRESS
IMPORT EMAIL ADDRESS
Sydney
SYDNEY OFFICE ADDRESS
4/45 Davies Road Padstow, NSW 2211
IMPORT CONTAINER FREIGHT STATION
Arrow Transport – 10 Brunker Road, Greenacre, NSW 2190
EXPORT CONTAINER FREIGHT STATION
Price and Speed – 17 Baker Street, Banksmeadow, NSW 2019
PHONE NUMBER
FAX NUMBER
EXPORT EMAIL ADDRESS
IMPORT EMAIL ADDRESS
Brisbane
BRISBANE OFFICE ADDRESS
3/901 Kingsford Smith Drive, Eagle Farm QLD 4009
IMPORT CONTAINER FREIGHT STATION
Portgate Logistics – Wharf 5 Osprey Drive,
Port of Brisbane QLD 4178
EXPORT CONTAINER FREIGHT STATION
Portgate Logistics – Wharf 5 Osprey Drive,
Port of Brisbane QLD 4178
PHONE NUMBER
FAX NUMBER
EXPORT EMAIL ADDRESS
IMPORT EMAIL ADDRESS
Perth
PERTH OFFICE ADDRESS
5 Purdy Place, Canning Vale
Western Australia 6155
PHONE NUMBER
FAX NUMBER
Auckland
AUCKLAND OFFICE ADDRESS
Level 2, 94 Highbrook Drive,
East Tamaki 2013,
Auckland, New Zealand
TOLL FREE
PHONE
Chicago
CHICAGO OFFICE ADDRESS
200 N. Martingale Rd
Suite 400
Schaumburg, IL 60173
PHONE
Los Angeles
LOS ANGELES OFFICE ADDRESS
111 W Ocean Blvd
Suite 400
Long Beach, CA 90802
PHONE
+1 847 275 5052
Malaysia
MALAYSIA OFFICE ADDRESS
No. 19, Persiaran Bayan Indah
Bayan Bay, 11900 Bayan Lepas
Pulau Pinang, Malaysia
PHONE
+60 17 448 7736
Need an Air Freight Forwarder That Keeps Pace With Your Business?
Whether you're moving time-critical cargo for the first time or looking for an air freight forwarding company that gives you better visibility and more reliable performance than your current provider, we're ready to show you what Navia looks like in practice.
Get in touch
What does an air freight forwarder do?
An air freight forwarder arranges the international air transportation of cargo on behalf of importers and exporters. This includes booking space with airlines, managing all export and import documentation, coordinating customs clearance, arranging pickup and delivery at both ends of the journey, and tracking the shipment through every leg. A good air freight forwarding company also monitors for disruptions and manages exceptions proactively, not reactively.
How long does international air freight take?
Transit time depends on origin, destination, urgency level, and routing. Direct services are faster; routes requiring hub connections take longer. Our team will give you a specific transit estimate when you request a quote.
What is the air freight forwarding process?
The air freight forwarding process covers: booking and capacity confirmation, origin pickup and export documentation, export customs clearance, airport handling and loading, transit through any connecting hubs, import customs clearance at destination, and final delivery. Navia manages every step in-house and tracks each stage in the NaviaHub so you have visibility throughout.
What is SKU-level air freight tracking?
SKU-level tracking means you can track individual product SKUs through the air freight journey, not just the overall shipment or airway bill. This matters for businesses managing inventory across multiple products, your operations team can see exactly which SKUs are in transit, which are cleared, and when each will be available at destination. It's a standard feature of the NaviaHub, included for all customers.
How does Navia handle air freight disruptions?
Our Critical Chain module flags at-risk shipments before delays have compounded, identifying issues like flight cancellations, hub congestion, capacity pulls, and customs holds. When major disruptions affect air freight routes (geopolitical events, airport closures, carrier capacity changes), our team assesses the impact on your specific shipments and contacts you with options. You're not left monitoring flight boards yourself.
Can Navia move dangerous goods by air?
Yes. We manage dangerous goods air freight in compliance with IATA regulations, including classification, documentation, and handling requirements. Speak to our team with your cargo details and DG classification before booking.
Does Navia's air freight service integrate with my ERP or WMS?
Yes. The NaviaHub connects to your existing ERP, WMS, or inventory management system via API. Air freight data, shipment status, SLA performance, emissions, delivery confirmation, flows directly into your systems without manual exports or separate reporting processes.
How do I get an air freight quote from Navia?
Submit an enquiry through our quote form with your origin, destination, cargo details (dimensions, weight, commodity type), and required urgency level. A specialist will follow up to confirm requirements and provide a proposal. For time-critical or emergency shipments, contact our team directly.