Scaling Your Online Store with Ecommerce Fulfilment Services

What Are Ecommerce Fulfilment Services?

Ecommerce fulfilment involves the entire process of receiving, storing, picking, packing, and shipping orders to customers. Fulfilment services are typically handled by a 3PL provider that integrates with your online store and takes care of everything after the sale.

At Navia, our ecommerce fulfilment services are built around speed, accuracy, and flexibility. Whether you’re fulfilling 100 or 10,000 orders per month, we help you manage inventory and ship faster, with 99.99% accuracy.

Core Fulfilment Services Include:

• Inventory receiving and storage
• Order picking and packing
• Same-day and next-day shipping
• Returns management
• Integration with platforms like Shopify, WooCommerce & Magento
• Real-time tracking via NaviaHub or API

Why Fulfilment Matters When Scaling Your Store

1. Faster Shipping, Happier Customers

Today’s consumers expect fast and transparent delivery. Outsourced fulfilment providers often have optimised warehouses close to major cities, reducing shipping times and costs.

At Navia, we operate strategically located fulfilment centres, including our new 3PL warehouse in Melbourne, giving you better proximity to your customers for faster last-mile delivery.

2. Lower Operational Overhead

Managing your own warehouse, staff, and systems is expensive and complex. Outsourcing to a fulfilment partner allows you to focus on sales, marketing, and product while we handle the logistics.

You don’t need to worry about warehousing leases, seasonal staff, or packing supplies—we take care of it all.

3. Automated Order Flow

When your store is integrated with a fulfilment provider like Navia, orders are routed to our system in real-time. That means as soon as a customer places an order, our team is already picking, packing, and shipping it, automatically.

Our NaviaHub and API integrations ensure complete visibility, with notifications at every milestone.

4. Inventory Visibility & Insights

As your ecommerce brand scales, inventory accuracy becomes non-negotiable. Our platform gives you live visibility over your stock levels, inbound shipments, and outbound orders.

With Navia, you’ll access real-time reporting, reorder alerts, and inventory forecasting tools that help you stay one step ahead.

5. Scalable Infrastructure

Whether you’re dealing with flash sales, holiday spikes, or international expansion, fulfilment providers are designed to scale with you.

At Navia, we currently manage 90,000 active SKUs and dispatch orders the same day with near-perfect accuracy. Our systems are built to flex, no matter the size or volume of your store.

When Should You Outsource Fulfilment?

You don’t need to wait until you’re drowning in orders to consider fulfilment.

Here are signs that it may be time to partner with a 3PL:

• Your order volume is growing fast, and you can’t keep up
• Shipping delays or mistakes are hurting your reputation
• You’re running out of space to store inventory
• Returns are time-consuming and slowing down operations
• You want to expand into new regions or markets
• You spend too much time on logistics but not growth

Even if you’re just starting to scale, a fulfilment partner can future-proof your operation so you’re not constantly reacting to chaos.

Why Choose Navia?

With two decades of experience and a proprietary tech stack, Navia delivers more than just logistics. We deliver clarity, speed, and scale.

Here’s what sets us apart:

• Custom integrations with Shopify, WooCommerce, and ERPs
• Real-time SKU-level tracking and on-demand reporting
• Temperature-controlled and bonded warehouse options
• Same-day dispatch with 99.99% accuracy
• Dedicated customer support and proactive exception alerts

We tailor our fulfilment process to your workflow and not the other way around. Whether you’re selling apparel, electronics, beauty, or B2B products, we’ve got the tools and team to support your growth.