Client Success Story: Cardia Bioplastics, SECOS Group
Client Success Story
How Cardia Bioplastics transformed its supply chain with an end-to-end logistics solution
Cardia Bioplastics · SECOS Group
Industry
Sustainable Resins, Film and End User Products
Region
Australia
Freight mode
Sea freight + 3PL + ecommerce fulfilment
Services
End-to-end supply chain, freight forwarding, warehousing, ecommerce fulfilment & NaviaHub visibility
The brief
Multiple providers were slowing the business down
Cardia Bioplastics, part of the SECOS Group, is one of Australia’s largest producers and distributors of sustainable resins, film and end user products. Best known for its MyEcoBag range, the business holds around 40% of Australia’s compostable bin liner market. Before partnering with Navia for an end-to-end solution, Cardia relied on multiple freight forwarders and managed fulfilment across three separate channels, creating unnecessary complexity, higher costs and limited visibility.
Challenge & solution
From fragmented logistics to one connected supply chain
Cardia’s logistics operation involved multiple providers, manual processes and limited visibility. Navia unified the entire supply chain into a single managed solution with real-time data and streamlined fulfilment.
The challenge
- No real-time visibility. Shipment updates were limited to weekly Excel reports across multiple supply chain partners.
- Higher logistics costs. Freight split between multiple providers made costs difficult to manage and prevented shipment consolidation.
- R&D resources tied up. Ecommerce fulfilment was handled manually by the Research & Development team, consuming around 20% of their working day.
- Fragmented operations. Multiple freight forwarders and fulfilment channels created unnecessary complexity and operational inefficiencies.
What Navia delivered
- End-to-end supply chain management. Consolidated import, export and domestic fulfilment into one fully managed logistics solution.
- NaviaHub integration. Replaced weekly Excel reports with live shipment visibility and real-time reporting.
- Standardised product data. Worked directly with supermarkets and retail receivers to eliminate product data inconsistencies.
- Optimised warehouse picking. Implemented proprietary picking processes to improve fulfilment accuracy and efficiency.
- Collaborative transition management. Worked alongside suppliers and receivers to coordinate EDI integrations, delivery schedules and operational changes for a seamless transition.
The outcome
Lower costs, greater visibility and more time for innovation
15–20% logistics savings
Forwarding and 3PL costs were reduced through shipment consolidation and end-to-end supply chain optimisation.
20% of R&D time recovered
Removing ecommerce fulfilment from the R&D team’s workload allowed them to focus entirely on product innovation.
Real-time customer visibility
Customers gained live shipment tracking instead of waiting for weekly status updates.
Long-term business growth
With logistics managed by a single partner, Cardia reduced shipment exceptions, improved operational efficiency and expanded its nationwide product offering.
Simplify your supply chain with one logistics partner.
Tell us about your supply chain, and we’ll show you how an end-to-end logistics solution can reduce costs, improve visibility and free your team to focus on growth.